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Refund Policy

14-Day Return & Refund Policy

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or refund within 14 days of receiving your item.

Eligibility for Returns/Refunds:

  • Items must be returned in their original condition (unused, unaltered, and in original packaging).

  • Proof of purchase (receipt or order confirmation) is required.

  • Custom or personalized items are not eligible for return/refund unless they arrive damaged or defective.

Process:

  1. Contact us within 14 days of delivery to request a return or refund.

  2. If returning an item, you are responsible for return shipping costs (unless the item is defective or we made an error).

  3. Once the item is received and inspected, we will process your refund to your original payment method within 5–10 business days.

Exceptions:

  • Sale or clearance items are final sale and cannot be returned.

  • Shipping costs are non-refundable.

If you have any questions or need to start a return, please contact us at: 

Armouredengraving@gmail.com

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